Skip to content

Legal

Privacy Policy

This Privacy Policy explains how ONE CLICK HOLIDAY j.d.o.o. collects, uses, and protects personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Croatian law.

Data Controller: ONE CLICK HOLIDAY j.d.o.o.
Address: Okruški put 3, 21220 Okrug Gornji, Croatia
OIB: 98697869965

1. Personal Data We Collect

We may collect the following personal data when you contact or book with us:

  • Full name
  • Phone number
  • Email address
  • Pickup and drop-off location
  • Date and time of booking
  • Flight information (for airport transfers)
  • Any additional information voluntarily provided

2. Purpose of Data Processing

Your data is processed for the following purposes:

  • To confirm and provide taxi or transfer services
  • To communicate regarding your booking
  • To issue invoices if applicable
  • To comply with legal obligations
  • To improve our service quality

3. Legal Basis

We process personal data based on:

  • Performance of a contract (booking and transport service)
  • Legal obligations
  • Legitimate interest (service improvement and communication)
  • Your consent (when applicable)

4. Data Retention

Personal data is retained only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law (for example, accounting regulations).

5. Data Sharing

We do not sell or rent your personal data. Data may only be shared when legally required or when necessary for providing services (e.g., accounting services if invoicing is required).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permitted)
  • Restrict processing
  • Object to processing
  • Data portability
  • Lodge a complaint with the Croatian Personal Data Protection Agency (AZOP)

8. Cookies

Our website may use cookies for functionality and analytics purposes. For more details, please refer to our Cookie Policy.

9. Third-Party Services

If we use third-party services (such as website hosting, analytics, or messaging platforms), those providers may process limited data in accordance with their own privacy policies.

10. Contact Information

For any privacy-related questions or to exercise your rights, please contact:

11. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page.